Privacy Policy
We value your trust. In order to honour that trust, PARASMANI
EDUCATION adheres to ethical standards in gathering, using, and
safeguarding any information you provide. Parasmani education -
(Parasmani Solutions Pvt. Limited) (operating under the
brandname PARASMANI EDUCATION), is a leading edtech company,
incorporated in India, for imparting learning. This privacy
policy governs your use of the application 'Parasmani education
- The Learning App' ('Application'), www. Parasmani
education.com ('Website') and the other associated applications,
products, websites and services managed by the Company. Please
read this privacy policy ('Policy') carefully before using the
Application, Website, our services and products, along with the
Terms of Use ('ToU') provided on the Application and the
Website. Your use of the Website, Application, or services in
connection with the Application, Website or products
('Services'), or registrations with us through any modes or
usage of any products including through SD cards, tablets or
other storage/transmitting device shall signify your acceptance
of this Policy and your agreement to be legally bound by the
same. If you do not agree with the terms of this Policy, do not
use the Website, Application our products or avail any of our
Services.User Provided Information The Application/Website/Services/products obtains the
information you provide when you download and register for the
Application or Services or products. When you register with us,
you generally provide (a) your name, age, email address,
location, phone number, password and your ward's educational
interests; (b) transaction-related information, such as when you
make purchases, respond to any offers, or download or use
applications from us; (c) information you provide us when you
contact us for help; (d) information you enter into our system
when using the Application/Services/products, such as while
asking doubts, participating in discussions and taking tests.
The said information collected from the users could be
categorized as “Personal Information”, “Sensitive Personal
Information” and “Associated Information”. Personal Information,
Sensitive Personal Information and Associated Information (each
as individually defined under this Information Technology
(Reasonable security practices and procedures and sensitive
personal data or information) Rules, 2011 (the “Data Protection
Rules”)) shall collectively be referred to as 'Information' in
this Policy. We may use the Information to contact you from time
to time, to provide you with the Services, important
information, required notices and marketing promotions. We will
ask you when we need more information that personally identifies
you (personal information) or allows us to contact you. We will
not differentiate between who is using the device to access the
Application, Website or Services or products, so long as the log
in/access credentials match with yours. In order to make the
best use of the Application/Website/Services/products and enable
your Information to be captured accurately on the
Application/Website/Services/products, it is essential that you
have logged in using your own credentials. We will, at all
times, provide the option to you to not provide the Personal
Information or Sensitive Personal Information, which we seek
from you. Further, you shall, at any time while using the
Application/Services/products, also have an option to withdraw
your consent given earlier to us to use such Personal
Information or Sensitive Personal Information. Such withdrawal
of the consent is required to be sent in writing to us at the
contact details provided in this Policy below. In such event,
however, the Company fully reserves the right not to allow
further usage of the Application or provide any
Services/products there under to you.
Automatically Collected Information
In addition, the Application/products/Services may collect
certain information automatically, including, but not limited
to, the type of mobile device you use, your mobile devices
unique device ID, the IP address of your mobile device, your
mobile operating system, the type of mobile Internet browsers
you use, and information about the way you use the
Application/Services/products. As is true of most Mobile
applications, we also collect other relevant information as per
the permissions that you provide. We use an outside credit card
processing company to bill you for goods and services. These
companies do not retain, share, store or use personally
identifiable information for any other purpose. At the time you
(on behalf of yourself and/or your ward) register with us for
our Services or during the term of Services relating to our
products/services/subscriptions, we may require camera and
microphone access while you avail such
products/services/subscriptions to improve the in-classroom
experience. All video, audio and telecalls between you/your ward
and our tutors/representatives/agents are recorded for quality
and training purposes. These recordings shall not be shared with
you/your ward for any reasons whatsoever. By agreeing to this
Privacy Policy, you (on behalf of yourself and/or your ward)
consent to our collection/ recording and use of your and/or your
ward’s audio/video/telecall recordings and personal information
for the above-mentioned purposes.
Use of your Personal Information
We use the collected Information to analyse trends, to conduct
research, to administer the Application/Services and products,
to learn about each user's learning patterns and movements
around the Application/Services and products and to gather
demographic information and usage behaviour about our user base
as a whole. Aggregated and individual, anonymized and
non-anonymized data may periodically be transmitted to external
service providers to help us improve the Application, products
and our Services. We will share your information with third
parties only in the ways that are described below in this
Policy. We may use the individual data and behavior patterns
combined with personal information to provide you with
personalized content, and better your learning objectives. Third
parties provide certain services which we may use to analyze the
data and information to personalize, drive insights and help us
better your experience or reach out to you with more value added
applications, products, information and services. However, these
third party companies do not have any independent right to share
this information. We do not sell, trade or share your
Information to any third party (except subsidiaries/affiliates
of theCompany for related offerings) unless, we have been
expressly authorized by you either in writing or electronically
to do so. We may at times provide aggregate statistics about our
customers, traffic patterns, and related site information to
reputable third parties, however this information when disclosed
will be in an aggregate form and does not contain any of your
Personally Identifiable Information. PARASMANIEDUCATION
(Parasmani Solutions Pvt. Limited) will occasionally send email
notices, messages or contact you to communicate about our
Services, products and benefits, as they are considered an
essential part of the Services/products you have chosen. We may
disclose Information: as required by law, such as to comply with
a subpoena, or similar legal process; to enforce applicable ToU,
including investigation of potential violations thereof; when we
believe in good faith that disclosure is necessary to protect
our rights, protect your safety or the safety of others,
investigate fraud, address security or technical issues or
respond to a government request; with our trusted services
providers who work on our behalf, do not have an independent use
of the information we disclose to them, and have agreed to
adhere to the rules set forth in this Policy; to protect against
imminent harm to the rights, property or safety of the
Application/Website/ Parasmani education (Parasmani Solutions
Pvt. Limited) or its users or the public as required or
permitted by law; with third party service providers in order to
personalize the Application/Website/Services/products for a
better user experience and to perform behavioural analysis; Any
portion of the Information containing personal data relating to
minors provided by you shall be deemed to be given with the
consent of the minor's legal guardian. Such consent is deemed to
be provided by your registration with us.
Access to your Personal Information
We will provide you with the means to ensure that your Personal
Information is correct and current. If you have filled out a
user profile, we will provide an obvious way for you to access
and change your profile from our
Application/Services/Website/products. We adopt reasonable
security measures to protect your password from being exposed or
disclosed to anyone.
Cookies
We send cookies (small files containing a string of characters)
to your computer, thereby uniquely identifying your browser.
Cookies are used to track your preferences, help you login
faster, and aggregated to determine user trends. This data is
used to improve our offerings, such as providing more content in
areas of greater interest to a majority of users. Most browsers
are initially set up to accept cookies, but you can reset your
browser to refuse all cookies or to indicate when a cookie is
being sent. Some of our features and services may not function
properly if your cookies are disabled.
Links
We may present links in a format that enables us to keep track
of whether these links have been followed. We use this
information to improve our customized content. Clicking on links
may take you to sites outside our domain. We are not responsible
for the privacy practices of other web sites. We encourage our
users to be aware when they leave our site to read the privacy
statements of each and every web site that collects personally
identifiable information. This Privacy Policy applies solely to
information collected by our Website.
Alerts
We may alert you by email or phone (through sms/call/whatsapp)
to inform you about new service offerings of the Company and its
subsidiaries/affiliatesor other information which we feel might
be useful for you, through theCompany or its
subsidiaries/affiliates.
Public Forums
When you use certain features on our website like the discussion
forums and you post or share your personal information such as
comments, messages, files, photos, will be available to all
users, and will be in the public domain. All such sharing of
information is done at your own risk. Please keep in mind that
if you disclose personal information in your profile or when
posting on our forums this information may become publicly
available.
Security
We are concerned about safeguarding the confidentiality of your
Information. We provide physical, electronic, and procedural
safeguards to protect Information we process and maintain. For
example, we limit access to this Information to authorized
employees only who need to know that information in order to
operate, develop or improve our
Application/Services/products/Website. Please be aware that,
although we endeavor to provide reasonable security for
information we process and maintain, no security system can
prevent all potential security breaches.
How Long Do We Retain User Data?
Currently, we plan to retain user data while an account is active and for at least three years afterward. We may alter this practice according to legal and business requirements. For example, we may lengthen the retention period for some data if needed to comply with law or voluntary codes of conduct. Unless otherwise prohibited, we may shorten the retention period for some types of data if needed to free up storage space.
Log information
When you access our Website, our servers automatically record information that your browser sends whenever you visit a website. These server logs may include information such as your web request, internet protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.
User communications
When you send an email or other communication to us, we may retain those communications in order to process your inquiries, respond to your requests and improve our Services.
Changes to this Statement
As the Company evolves, our privacy policy will need to evolve as well to cover new situations. You are advised to review this Policy regularly for any changes, as continued use is deemed approval of all changes.
Your Consent
We believe that, every user of our Application/Services/products/Website must be in a position to provide an informed consent prior to providing any Information required for the use of the Application/Services/products/Website. By registering with us, you are expressly consenting to our collection, processing, storing, disclosing and handling of your information as set forth in this Policy now and as amended by us. Processing, your information in any way, including, but not limited to, collecting, storing, deleting, using, combining, sharing, transferring and disclosing information, all of which activities will take place in India. If you reside outside India your information will be transferred, processed and stored in accordance with the applicable data protection laws of India.
Contact Information
Our Grievance Officer shall undertake all reasonable efforts to address your grievances at the earliest possible opportunity. You may contact us at: Grievance Officer: Mr. Pravin Prakash Address: 4/1, Tower D, 2nd Floor, IBC Knowledge Park, Bannerghatta Main Road, Bangalore – 560029, Karnataka, India. Reach out to us on support@parasmanieducation.com, in case of any queries.
